Question 1

What is Zamyu?

Accepted Answer

Zamyu is an AI-powered business operating system. POS, inventory, CRM, payments, payroll, accounting, and AI work together on one platform — so your teams stay connected and your data stays consistent.

Question 2

How does POS work?

Accepted Answer

Zamyu AI POS runs on counters, tablets, and kiosks with offline mode. When you're back online, sales sync with inventory, CRM, and payments automatically.

Question 3

Can I use only CRM?

Accepted Answer

Yes. Start with the products you need. Many teams begin with POS or CRM and add more modules as they grow — without switching platforms later.

Question 4

Can I migrate existing data?

Accepted Answer

Yes. We help with catalog, customer, and historical sales imports. Timelines depend on your data — we'll walk through a clear plan during onboarding.

Question 5

Can I integrate payment gateways?

Accepted Answer

Yes. Connect Razorpay, Stripe, PhonePe, Paytm, UPI, and more — or bring your own processor where needed.

Question 6

How secure is Zamyu?

Accepted Answer

Security is part of how we build — encryption in transit and at rest, role-based access, and practices aligned with common compliance frameworks. We're transparent about what we support today and what we're improving next.

Question 7

Can I use multiple branches?

Accepted Answer

Yes. Professional and Scale plans support multiple locations with shared catalogs, centralized reporting, and location-level permissions.

Question 8

How do AI features work?

Accepted Answer

AI is opt-in per workspace and module. It helps with insights, recommendations, and automation using your live business data — and is never used to train third-party models. You can turn it off anytime.